Grounds for Administrative Review:

1. Failure to consult or communicate with residents before implementing renovations.
2. Failure to provide alternatives to preserve personal gardens and outdoor property.
3. Destruction and banning of access to a personal altar, causing harm and spiritual violation.
4. Targeted public humiliation and threats from staff (Courtney Rynne) carried out under alleged instruction from “higher-ups” without transparency or due process.
5. No reasonable adjustments were offered for my known documented disabilities and trauma conditions, as legally required.
6. Housing staff acted beyond their powers by enforcing undisclosed rules and issuing verbal threats not supported by policy or law.
7. Denial of access to renovation plans or documentation, in breach of transparency and procedural fairness.
8. The decision-making process by Housing was secretive, non-consultative, and discriminatory, resulting in unfair outcomes and ongoing harm.

1. Ignored Communication – Breach of Disability Access and Inclusion:

• I emailed Housing Queensland last week, clearly and respectfully requesting that the native trees and water tank outside my window be left alone. This email has been ignored.
• Email is my only safe and accessible method of communication due to my deafness and autism. Ignoring it is not just poor practice—it is an extreme and urgent breach of my disability accommodation rights under both the RTA and the Queensland Human Rights Act.
• I have been blocked, silenced, and shunned from communication. This exclusion is a serious failure to uphold my rights and dignity as a disabled tenant.

2. Water Tank – Essential for Medical and Environmental Reasons:

• The rainwater tank currently on site is plumbed in and functioning, contrary to Housing Queensland’s false claim that it cannot be used.
• The tank is critical to my health due to allergies requiring abundant clean, chemical-free tank water.
• Biggenden tap water is harsh and has destroyed garden plants repeatedly. In 2023, during water restrictions, my tank was the only one in the complex that maintained usable levels—other units ran out.
• There is no reason for Housing to remove the tank. It is a form of water security and environmental responsibility.
• Despite multiple requests, Housing Queensland has refused to provide a tap to the tank, preventing me from properly watering my garden. I have lost thousands of dollars in damage to plants as a result.

3. Garden – Financial and Emotional Investment Destroyed:

• I began a communal healing garden in 2023 with my Victims of Crime compensation payout, following an abuse and hostage situation.
• The garden was part of my rehabilitation and therapeutic recovery. I intended to enter the Housing Queensland Gardens Award, a government-run competition that offers prizes for resident gardens.
• The garden has now been demolished and destroyed without notice, respect, or care. This has annihilated a deeply personal effort to rebuild my life after trauma and isolation.

4. Trees – Critical to Mental Health, Environment, and Religious Freedom:

• The non-dangerous, native trees outside my window are scheduled to be removed next week to install a letterbox (which I do not use for mail).
• This action is being done without proper consultation, safety measures, or ecological assessments.
• These trees are vital to my peace, quiet enjoyment, and mental wellbeing. Their removal would be emotionally and spiritually devastating.
• The trees are home to over 30 species of birds and animals, forming a vital part of a delicate native ecosystem. They are featured in my global educational project, “The Biggenden Bird Breakfast Bar”, which reaches 5,500+ followers on Facebook, teaching about Australian wildlife.
• Spiritually, I am a Pagan who worships Mother Earth. The trees are sacred to me. They are my Twin Sentinels, altars to my Mother and my late sister who died in a car crash (her favourite colour was red). Their removal would be a direct violation of my religious and spiritual rights.

5. Domestic Violence Safety Plan – Ignored and Undermined:

• These trees form part of my DV safety plan, shielding me from the view of Paul (Unit 12), who assaulted me at New Year’s, and Garry (Unit 10), who abused and threatened me weeks ago.
• Housing Queensland’s refusal to consider the importance of visual safety and environmental buffering in a DV context is a grave failure of duty of care.

6. Cultural and Community Disrespect:

• The name “Mountainview Apartments” reflects the significance of the view of Mother Mountain, Mt Walsh, from my unit. The proposed concrete renovations and removal of trees and green areas completely obstruct this sacred view, making the name meaningless and deeply offensive to tenants.
• No consultation was done with residents, most of whom are over 55 and consider this their final home. We were dictated to, not heard. I was told by Courtney: “You can’t, you won’t, we won’t,” with no room for consent, discussion, or alternative options.

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