Category: Evidence and Extras

Housing Q Bundaberg, Qbuild and contractors acting on behalf of housing have threatened me, stood over me, abused, threatened me, entered in collusion and conspiracy, breached privacy laws, did not furnish me with entry notices, did not inform in a timely manner of the renovations, destroyed my belongings and harassed me on multiple occasions..

Housing demanded I move all my outside belongings but not offered a valid reason why nor a place to put it safely. I am disabled a widow of 57 autistic with numerous health conditions including severe COPD and CPTSD . I have severe spinal stenosis and cannot lift items or move them anywhere. I have no support services assisting me and no family in the area.

Housing did not inform me of what needed to be moved. I then had a call from Housing to say they were sending contractors in to help me move the items.

 

From the beginning of my tenancy I made Housing Aware of my various medical and psychological issues. Reference Disabilities List and Reactions here  and  Crimes Against A Disabled Person Here 

practice-direction-4-of-2023-applications-for-residential-tenancy-disputes

Minimum housing standards came into effect for new tenancies from 1 September 2023 and for all tenancies from 1 September 2024.

Minimum housing standards aim to ensure all Queensland rental properties are safe, secure and functional and provide tenants, residents, property managers and owners more clarity around the maintenance obligations for rental properties.

If a dispute arises about minimum housing standards, some disputes may be urgent and can be brought straight to QCAT, without the need to first attempt to resolve the dispute through the RTA.

Some disputes about minimum housing standards may be non-urgent and must first go through the RTA dispute resolution process. If the dispute cannot be resolved or is not suitable for conciliation. If the dispute is not resolved and you wish to come to QCAT for a decision, you must attach a copy of the NURD with your Form 2 – residential tenancy application when you apply below.

The RTA has developed comprehensive fact sheets, videos, webinars and quick guides to assist you with understanding the new laws about minimum housing standards in rental properties.

You can find further information about minimum housing standards in rental properties and the RTA dispute resolution process here.

Urgent tenancy disputes can be brought straight to QCAT, without needing to go through RTA dispute resolution first.

The following are considered urgent tenancy disputes:

• ending a residential tenancy or rooming accommodation agreement for reasons such as:
  • repeated breaches
  • excessive hardship
  • objectionable behaviour
  • property damage or injury to a person
  • abandoned premises
  • warrant of possession
• retaliatory action
• handling of abandoned goods or documents
• emergency repairs
• extension of time to comply with a repair order
• proposed or existing tenancy database listings
• entry to the premises
• caravan park issues such as:
  • excluding a person
  • changing park rules
  • relocation within the park
• rooming accommodation issues such as:
  • house rules
  • ending of agreements
  • abandoned goods
  • entry to the premises
• domestic violence issues
• determining if an agreement is covered under the Residential Rooming and Accommodation Act 2008
• some disputes around minimum housing standards.

For more information about any of the above items, visit the RTA website.

Renters or their representatives can apply for a QCAT order for routine or emergency repairs to a rental property.

Emergency repairs

 

Emergency repairs are works needed for any of the following:

• burst water service or serious water service leak
• blocked or broken toilet system
• serious roof leak
• gas leak
• dangerous electrical fault
• flooding or serious flood damage
• serious storm, fire or impact damage
• failure or breakdown of gas, electricity or water supply to a premises
• failure or breakdown of an essential service or appliance for hot water, cooking or heating
• fault or damage that makes a premises unsafe or insecure
• fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises
• serious fault in a staircase, lift or other common area of a premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

 

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Routine repairs

Routine repairs are those which are not listed in the above list of emergency repairs.

Routine repairs are non-urgent tenancy disputes. You will need to go to RTA for conciliation before coming to QCAT about routine repair orders

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Tribunal considerations

Factors that QCAT must consider in an application for a repair order include:

• conduct of the rental provider and agent
• risk of injury that the damage is likely to cause a person at the rental property
• loss of amenity due to the damage

Until a repair order is complied with, the repair order:

• continues to apply to the rental property
• does not end when any residential tenancy agreement comes to an end

QCAT must give a copy of any repair orders to the RTA.

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Lessor’s agent and emergency repairs

The lessor’s agent may:

• arrange for a suitably qualified person to carry out emergency repairs to the rental property (if repairs are not likely to cost more than the emergency repair limit in the tenancy agreement). The emergency repair limit is the amount that would be payable under the tenancy agreement for 4 weeks’ rent.
• pay for emergency repairs – the agent may make deductions from rent payments up to the cost of repairs before rent payments go into the lessor’s account.

If the lessor’s agent does any of the above, the agent must inform the lessor as soon as practicable.

 

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Tenants and emergency repairs

 

If a tenant arranges for emergency repairs, they may require the lessor to:

• reimburse them for any amount they properly incurred
• pay for the cost of repairs directly to the actual repairer.

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Emergency repair limit

From 1 October 2022 the emergency repair limit, or maximum amount that a tenant or lessor’s agent may incur for the cost of emergency repairs,  increased from 2 to 4 weeks’ rent.

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Extension of time to comply with repair order

A lessor or landlord may apply to QCAT for an extension of time to comply with a repair order.

QCAT may grant the extension for any of the following reasons:

• hardship
• shortage of material necessary to make repairs
• remote location of the premises is causing difficulty with any of the following:

• being supplied with material necessary to make repairs
• engaging a suitably qualified person to make repairs

QCAT must give a copy of any extension of time to comply with repair orders to the RTA.

 

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Offence of not complying with a repair order

It is an offence not to comply with a repair order unless there is a reasonable excuse.

Non-compliance with a repair order incurs a maximum of 50 penalty units. For each week that the offence continues after someone has been charged with contravening it, an additional 5 penalty units will be imposed.

The RTA investigates alleged offences that attract a penalty under the Residential Tenancies and Rooming Accommodation Act 2008. To find out more about RTA enforcement and prosecution processes, please refer to the RTA website.

🟦 PART 1 — Residential Tenancies Dispute (RTA Breaches)

Jurisdiction: QCAT – Tenancy Dispute (Residential Tenancies and Rooming Accommodation Act 2008)

📋 Allegations:

 

1. Unlawful Entry:
   • No valid Form 9 – Entry Notice provided prior to entries. (dates)
   • No fresh notice for repeat or ongoing visits as required by law.
   • Breach of s192–200 of the RTRA Act 2008.

The administrative review was refused as I did not have a letter stating I could appeal a decision. 9th June 2025

Grounds for Administrative Review:

1. Failure to consult or communicate with residents before implementing renovations.
2. Failure to provide alternatives to preserve personal gardens and outdoor property.
3. Destruction and banning of access to a personal altar, causing harm and spiritual violation.
4. Targeted public humiliation and threats from staff (Courtney Rynne) carried out under alleged instruction from “higher-ups” without transparency or due process.
5. No reasonable adjustments were offered for my known documented disabilities and trauma conditions, as legally required.
6. Housing staff acted beyond their powers by enforcing undisclosed rules and issuing verbal threats not supported by policy or law.
7. Denial of access to renovation plans or documentation, in breach of transparency and procedural fairness.
8. The decision-making process by Housing was secretive, non-consultative, and discriminatory, resulting in unfair outcomes and ongoing harm.

1. Ignored Communication – Breach of Disability Access and Inclusion:

• I emailed Housing Queensland last week, clearly and respectfully requesting that the native trees and water tank outside my window be left alone. This email has been ignored.
• Email is my only safe and accessible method of communication due to my deafness and autism. Ignoring it is not just poor practice—it is an extreme and urgent breach of my disability accommodation rights under both the RTA and the Queensland Human Rights Act.
• I have been blocked, silenced, and shunned from communication. This exclusion is a serious failure to uphold my rights and dignity as a disabled tenant.

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2. Water Tank – Essential for Medical and Environmental Reasons:

• The rainwater tank currently on site is plumbed in and functioning, contrary to Housing Queensland’s false claim that it cannot be used.
• The tank is critical to my health due to allergies requiring abundant clean, chemical-free tank water.
• Biggenden tap water is harsh and has destroyed garden plants repeatedly. In 2023, during water restrictions, my tank was the only one in the complex that maintained usable levels—other units ran out.

• There is no reason for Housing to remove the tank. It is a form of water security and environmental responsibility.
• Despite multiple requests, Housing Queensland has refused to provide a tap to the tank, preventing me from properly watering my garden. I have lost thousands of dollars in damage to plants as a result.

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3. Garden – Financial and Emotional Investment Destroyed:

• I began a communal healing garden in 2023 with my Victims of Crime compensation payout, following an abuse and hostage situation.
• The garden was part of my rehabilitation and therapeutic recovery. I intended to enter the Housing Queensland Gardens Award, a government-run competition that offers prizes for resident gardens.
• The garden has now been demolished and destroyed without notice, respect, or care. This has annihilated a deeply personal effort to rebuild my life after trauma and isolation.

4. Trees – Critical to Mental Health, Environment, and Religious Freedom:

• The non-dangerous, native trees outside my window are scheduled to be removed next week to install a letterbox (which I do not use for mail).
• This action is being done without proper consultation, safety measures, or ecological assessments.
• These trees are vital to my peace, quiet enjoyment, and mental wellbeing. Their removal would be emotionally and spiritually devastating.
• The trees are home to over 30 species of birds and animals, forming a vital part of a delicate native ecosystem. They are featured in my global educational project, “The Biggenden Bird Breakfast Bar”, which reaches 5,500+ followers on Facebook, teaching about Australian wildlife.
• Spiritually, I am a Pagan who worships Mother Earth. The trees are sacred to me. They are my Twin Sentinels, altars to my Mother and my late sister who died in a car crash (her favourite colour was red). Their removal would be a direct violation of my religious and spiritual rights.

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5. Domestic Violence Safety Plan – Ignored and Undermined:

• These trees form part of my DV safety plan, shielding me from the view of Paul (Unit 12), who assaulted me at New Year’s, and Garry (Unit 10), who abused and threatened me weeks ago.
• Housing Queensland’s refusal to consider the importance of visual safety and environmental buffering in a DV context is a grave failure of duty of care.

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6. Cultural and Community Disrespect:

• The name “Mountainview Apartments” reflects the significance of the view of Mother Mountain, Mt Walsh, from my unit. The proposed concrete renovations and removal of trees and green areas completely obstruct this sacred view, making the name meaningless and deeply offensive to tenants.
• No consultation was done with residents, most of whom are over 55 and consider this their final home. We were dictated to, not heard. I was told by Courtney: “You can’t, you won’t, we won’t,” with no room for consent, discussion, or alternative options.

Stay Refused because I did  not have the original letter to appeal a case. 9 6 2025

Grounds for Stay Orders:

1. Unauthorized renovations are occurring without resident consultation or lawful consent, violating the Residential Tenancies and Rooming Accommodation Act 2008 (Qld).
2. Housing has scheducled perfectly well loved trees abd gardens for destruction in the next week to “beautify” the country complex. This is a crime there is no reason to destroy and cut down any trees or residents gardens These are cared for healthy trees in a very delicate and already damaged and strained ecosystem and nature breeding and feeding habitat for thousands of native birds. .Gardens, trees, water tanks, and access ways are being altered or destroyed without agreement from residents.
3. Housing Queensland and qbuilt have undertaken bullying , reckless disregard for the residents, abuse of disabled residents and carried out deceptive practices and breaches of wethics by lying to residents and not informting them of their rightx
4. I am terrified and jump each time I hear a heavy vehicle in fear of the trees being cut down, nests destroyed and native birds being left without a nature food source in an already dwindling food system.
5. Housing has scheduled my remaining garden to be demolished in the next week and concrete replacing it this is against every one of my wishes and will place me fn further mental health crisis.
6. Housing QueenalNS as participated in theft of my tiems, destruction of my itemz and reckless disregard to me and my belongings
7. I have been threatened by contractors and subject to a false narrative by Housing Queensland and abuiild slandering me and dehumanizing me.
8. My personal altar and well loved garden was destroyed, left to die visibly, and I’ve been banned from retrieving it, causing spiritual and emotional harm.
9. Housing Queensland has refused to speak with residents respectfully, and no alternatives have been offered to preserve gardens or property.
10. I am a person with disability and have not been accommodated. Works and interactions have aggravated trauma and violated my rights under the Anti-Discrimination Act 1991 and the Human Rights Act 2019 (Qld).
11. I have been publicly threatened with loss of tenancy if I speak up or interfere with contractors, which is intimidation and retaliation.
12. Housing staff, particularly Courtney Rynne, engaged in humiliating, patronizing, and ostentatious behavior, triggering trauma and undermining safety.
13. Housing and qbuild Staff undertook a conspiracy deception and coverup to pervert the course of justice against residents of 69 Alice Street BiggendenHousing and Qbuild staff are not informing Residents that their dwelling is illegal and in breach of building codes/ This makes the complex unable to be insured and leaves the tenants exposed to hazrardous and unsafe dwellings. This has been covered up and residents are not informed that if there is anyt accidents or damage they are not covered by their insurance policies
14. Continued work without agreement will cause irreparable harm to my mental health, property, and sense of safety.

 

🙏 Stay Orders Requested:

• Immediate halt to all construction or renovation works on the property.
• No removal or damage to trees, gardens, tanks, or personal outdoor property.
• No further interference with my personal effects, including the altar
• Full agreement obtained for works taking into account the residents needs
• A requirement for Housing Queensland to consult with residents properly, asking them what they need and collaborating on any agreed work.
• Housing to furnish me with a full unredacted copy of my file and all information they hold on me so It can bd checked and verified for truth, transparency and compliance within 14 days

 

Courtney Rynne and other staff of Bundaberg Housing and QBuild contractors have acted with criminal negligence and a failure of duty of care by creating a false narrative and an atmosphere of suspicion surrounding me. The following breaches and criminal acts have been perpetrated upon me and the other residents at the complex at 69 Alice Street Biggenden.

– destroyed my belongings

– destroyed religious shrines

– threatened to cut down my trees which give me shade, are home and a food source for thousands of native birds, contributes to my peace and enjoyment and shades my home as privacy and security from neighbours who have assaulted me and my domestic violence perpetrator.

– damaged my items leaving them exposed to weather

– failed to provide a safe home for me

-threatened me

– breached my disability rights under the disability act

– failed to provide correct entry notices

– promoted a false narrative

– contributed to a false narrative surrounding me

– exposed me to abuse

– victimized me

– committed abuses of public office

– failed to treat the residents with resepct and open dislogue

– refused to allow residents know what is going on or contriobute to their own homes breaching the aged care act and the disbility acts

– breached my rights to privacy under the privacy act

– breached my rights to enjoy my home in quiet

– set me up in a power play of dominance over a tenant

– Engaged in a criminal Conspiracy and collusion between contractors and staff of Queensland Housing

– Made false statements regarding me to contractors and other residents

– Did not carry out due dilligence

– ethics act breached

– code of conduct Queensland government employees breached