E: Margaret Francic Courtney Rynne Courtney.Rynne@housing.qld.gov.au Jan 5, 2024, 5:14 PM

RE: Margaret Francic

Courtney Rynne <Courtney.Rynne@housing.qld.gov.au>	Jan 5, 2024, 5:14 PM
to me

Good After­noon Mar­garet,

The Depart­ment has attempt­ed to con­tact you on mul­ti­ple occa­sions between late Decem­ber 2023 and as recent as Today 5^th Jan­u­ary 2024.

 

Unfor­tu­nate­ly, regard­ing the prop­er­ty and ten­an­cy at 16/69 Alice St, Biggen­den the depart­ment is unable to dis­cuss the cir­cum­stances of an appli­cant, ten­ant, or prop­er­ty due to the Pri­va­cy Act.

 

The remain­der of my email is writ­ten in response as if you have com­plet­ed the sign up for the prop­er­ty of 1/17 Nette St as you have advised that you have the keys for the prop­er­ty.

 

A Form 13 – Notice of Inten­tion to Leave will need to be com­plet­ed for 1/17 Nette St, Biggen­den and the rent from 22/12/2023 until the com­ple­tion and return of a Form 13 to our HSC will be payable by your­self.

 

We can offer a refer­ral to an OT should A/C be required at the Nette St prop­er­ty for med­ical rea­sons, which may assist you in hav­ing one installed at the prop­er­ty.

 

I can sug­gest a cou­ple of options regard­ing the wash­ing machine and dry­er. These options include a Cen­tre­link advance, a Nils loan which we can pro­vide you with some infor­ma­tion regard­ing this if you require, Cen­tacare Her­vey Bay & DV Ser­vices.

 

I can con­firm that dis­cus­sions were had between your­self and a depart­men­tal staff mem­ber Emma regard­ing the loca­tion of the Nette St prop­er­ty and you were aware of its prox­im­i­ty to the cat­tle yards, hospital/aged care facil­i­ty & size of the prop­er­ty, before you accept­ed the prop­er­ty and con­firmed you had been to the prop­er­ty to “look through the win­dows”. You advised ver­bal­ly that you were hap­py to accept the prop­er­ty pri­or to view­ing and with­out view­ing.

 

The mov­ing costs are some­thing that the depart­ment can dis­cuss with you should you require fur­ther assis­tance apart from the Adult chil­dren you advised that could assist you with mov­ing your belong­ings between the two prop­er­ties (these chil­dren were sep­a­rate to the daugh­ter and son-in-law who you have expressed issues with).

 

Unfor­tu­nate­ly, we are unable to only nom­i­nate for a sin­gle street, in a sub­urb and the depart­ment is unable to advise of an avail­abil­i­ty or time frame on when a prop­er­ty that would suit your needs would become avail­able.

 

 

You can pro­vide your feed­back on our ser­vices by click­ing here

 

Kind Regards,

 

Court­ney Rynne
A/Senior Hous­ing Offi­cer, Bund­aberg Hous­ing Ser­vice Cen­tre

Cen­tral QLD North Coast Region (CQNCR), Ser­vice Deliv­ery

Depart­ment of Hous­ing

P 4331 7900

E bundaberghsc@housing.qld.gov.au

16 Quay Street, Bund­aberg QLD 4670

I acknowl­edge the Tra­di­tion­al Cus­to­di­ans of the land on which we walk, work and live. I pay my respects to Elders past, present, and emerg­ing.

 

 

 

From: Mayet <australiaone@gmail.com>
Sent: Fri­day, 5 Jan­u­ary 2024 8:37 AM
To: HHS CS Bund­aberg <bundaberghsc@Housing.qld.gov.au>
Sub­ject: Atten­tion Emma

 

CAUTION: This email orig­i­nat­ed from out­side of the organ­i­sa­tion. Do not click links or open attach­ments unless you recog­nise the sender and know the con­tent is safe.

 

Dear Hous­ing

 

First­ly your office did the wrong thing and dam­aged me immense­ly when you refused to allow me to trans­fer to unit 16/69 Alice street Biggen­den which has put my health and men­tal health on a back­ward decline.

The actions tak­en by your depart­ment were dis­gust­ing and were a major rea­son for me to under­go psy­cho­log­i­cal assis­tance after being sui­ci­dal from your wrong actions.

Richard Crowe was giv­en that unit as a sin­gle per­son, after he did­n’t even have Biggen­den on his list in a real kick to the teeth for me after being forced to go through hoops to add peo­ple to my lease that I did not want in my home at the time. You put me in a dan­ger­ous sit­u­a­tion.

I am writ­ing to decline your offer of 1/17 Nette st for the fol­low­ing rea­sons.

1, It has no air con­di­tion­ing. This is Biggen­den where the tem­per­a­tures reg­u­lar­ly reach over 40 degrees in sum­mer. I have to have air con­di­tion­ing as with my med­ical issues I have no tem­per­a­ture con­trol. I have been inside the unit in nette st dur­ing the heat of the day and had to leave straight away as my body start­ed to react to the high stuffy tem­per­a­tures inside the unit.

I can­not take the air con­di­tion­ing unit from this unit as was sug­gest­ed by your staff because the air con here is attached and fit­ted into the build­ing and the cost to move it would be high and dam­ag­ing to the unit here. I feel the staff mem­ber gave me incor­rect infor­ma­tion.

After your actions regard­ing my appli­ca­tion for trans­fer over the unit in Alice street I can­not be put once again in a severe­ly dis­ad­van­taged and at risk sit­u­a­tion.

2,Nette st has no wash­ing machine and clothes dry­er. I gave my own wash­ing machine and clothes dry­er to richard crowe in unit 16 when he moved in as he did not have any. I can­not go and just take them back from him and I have no mon­ey to buy a new wash­ing machine and clothes dry­er. With my aller­gies I must have a clothes dry­er to dry my clothes out of the way of the var­i­ous pol­lens and grass­es I am aller­gic to.

3, Aller­gies – I have severe aller­gies and am on reg­u­lar med­ica­tion and steroids to lessen my reac­tions. One of my major aller­gies is to cows and the unit is less than 100 metres from the cat­tle yards and the show­ground. I am also aller­gic to a vine that is at the back door in the neigh­bours yard.

When there is a cat­tle sale, even here in Alice street I get bad reac­tions and can­not go any­where near the sale yards.

4, Mov­ing costs will be well over 2000 dol­lars which I do not have to hire a truck to move and peo­ple to do the work.

5, Claus­tro­pho­bia – the unit gives me claus­tro­pho­bia and trig­gers my extreme anx­i­ety and depres­sion

6, Alice street is next to the hos­pi­tal and ambu­lance sta­tion and is an aged care facil­i­ty which suits my extreme med­ical needs.

7, I know all my neigh­bours here and if there is a sit­u­a­tion that I am in dan­ger I have help here from my neigh­bours.

8, Stress. Just the thought of hav­ing to move some­where else oth­er than Alice Street is extreme­ly stress­ful and has trig­gered severe anx­i­ety and depres­sion.

 

Due to these rea­sons I have to decline for health, men­tal health and finan­cial rea­sons and I will wait until a two bed­room unit becomes avail­able at Alice Street Com­plex.

 

I have tried to hand the keys back to Childers to find they closed 5 min­utes before I got there on the 23^rd and they were closed on the 28^th when I went again to return the keys.

 

I am send­ing the keys back by Aus­tralia post to you as I am not sure if I can get to Childers on the 8^th when they reopen as my car is not cur­rent­ly reg­is­tered due to finan­cial con­straints.

 

 

Mar­garet Fran­cic

 

Live By Truth Live For Truth

 

 

 

 

 

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Please note: the Depart­ment of Com­mu­ni­ties Hous­ing and Dig­i­tal Econ­o­my and Depart­ment of Ener­gy and Pub­lic Works car­ries out auto­mat­ic soft­ware scan­ning, fil­ter­ing and block­ing of E‑mails and attach­ments (includ­ing emails of a per­son­al nature) for detec­tion of virus­es, mali­cious code, SPAM, exe­cutable pro­grams or con­tent it deems unac­cept­able. All rea­son­able pre­cau­tions will be tak­en to respect the pri­va­cy of indi­vid­u­als in accor­dance with the Infor­ma­tion Pri­va­cy Act 2009 (Qld). Per­son­al infor­ma­tion will only be used for offi­cial pur­pos­es, e.g. mon­i­tor­ing Depart­men­tal Per­son­nel’s com­pli­ance with Depart­men­tal Poli­cies. Per­son­al infor­ma­tion will not be divulged or dis­closed to oth­ers, unless autho­rised or required by Depart­men­tal Pol­i­cy and/or law.

Thank you.

!hpw­stamp!

HHS CS Bund­aberg		Jan 5, 2024, 5:16 PM
Good After­noon Mar­garet, The Depart­ment has attempt­ed to con­tact you on mul­ti­ple occa­sions between late Decem­ber 2023 and as recent as Today 5th Jan­u­ary 2024. U

Mayet <australiaone@gmail.com>	Jan 5, 2024, 5:41 PM
to Court­ney

hi there I will stay where I am and am turn­ing down the nette street address thank you

my phone is bro­ken and wont be relaced until tues­day

Live By Truth Live For Truth