Dep of Housing has displayed deceptive Business Practises which has developed into Negligence with a broadbased Failure to balance the transparency of their actions with privacy laws and have instead used and abused those arches and principles to further their agenda of devious secretive illegal actions.
Disability Act Queensland <–Download here, Under Disability laws and Aged Care Acts, people fitting under those classifications have the right to be furnished with information in a way that is tailored to make it easy for the citizen to communicate and comprehend.
Under Privacy Laws and acts of Queensland, Information is not to be shared. Housing Bundaberg has flaunted those privacy laws at the cost of transparency and accountability. An example is when residents ask questions such as “why does Dave in unit six have a garden shed” the reply will always be and is “the department is not at liberty to discuss another tenant” “under privacy laws we cant discuss other tenants” and yet their own policies state that Hiusing Queensland will deal openly with transparency with their clients and the community.
These two principles clash in opposition and are open to abuses of the system and deceptive practices such as Housing Queensland Bundaberg Office has undertaken. A Fair and Equitable Business Practise has not been undertaken.
On the 8th of May this was in full display. The residents were expecting as per the letter dated 2nd May an open meeting where questions would be raised and answered. Where everyone could be on the same page.
That letter says nothing about individual Meetings. This is a tolerance paradox that breeds intolerence.
All the renovations are external and on the whole effect the entire complex. All the residents had a right to know what is going on for their units and well as other units and the whole complex changes.
By creating such a deceptive narrative, Housing Queensland has crreated a situation of mistrust and suspicion that borders on paranoia between tenants and within themselves. Housing has purposfully played one tenant off another, has ignored information that contadicts their narrative. Housing Queensland has established a magnificent Panem et circenses and then turned on residents with a blank “Not my Monkeys not my circus”
There is nothing to little that is a privacy issue or issues that would be subject to privacy acts regarding the renovation and informing residents. Instead the freedom of Information stream should of been promoted with open dailogue to avoid any deceptive business practises.
