Legal Notice & Right to Publish All content published on this website, including videos, statements, timelines, and personal documentation, represents truthful accounts of lived experiences and evidence-based reporting of events involving government agencies, contractors, and public officials. As a disabled person and tenant, I am lawfully exercising my rights under: Section 21 of the Human Rights Act 2019 (Qld) – Freedom of expression Whistleblower protections and public interest principles Fair comment and truth in defamation law This material has been published in the public interest, to expose systemic failures, protect vulnerable people, and ensure transparency.  Truth is a defence. Attempts to silence, intimidate, or demand removal of this content may constitute retaliation, harassment, or interference with my protected legal rights.

Office Investigating Themselves No Transparency No Accountability

HHS CS Bundaberg bundaberghsc@housing.qld.gov.au

Fri, May 23, 1:54 PM (22 hours ago)
to me

Good afternoon Ms Francic,

Please find attached an Acknowledgement Letter and the Customer Complaints Rights and Responsibilities document in relation to your complaint against the conduct of department staff.

I have also forwarded a copy of this documentation via post.

You can provide your feedback on our services by clicking here

 

Regards

Cheryl Thomas

Senior Customer Service Manager, Bundaberg Housing Service Centre

Central Queensland and North Coast Region (CQNCR)

Housing and Homelessness Services

Department of Housing and Public Works

P 07 4331 7900

E bundaberghsc@housing.qld.gov.au

16 Quay Street, Bundaberg Qld 4670

Customer complaints rights and repsonsibilities – HPW

All content published on this website, including videos, statements, timelines, and personal documentation, represents truthful accounts of lived experiences and evidence-based reporting of events involving government agencies, contractors, and public officials. As a disabled person and tenant, I am lawfully exercising my rights under: Section 21 of the Human Rights Act 2019 (Qld) – Freedom of expression Whistleblower protections and public interest principles Fair comment and truth in defamation law This material has been published in the public interest, to expose systemic failures, protect vulnerable people, and ensure transparency.  Truth is a defence. Attempts to silence, intimidate, or demand removal of this content may constitute retaliation, harassment, or interference with my protected legal rights.